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Support

Support

On this page you find information about product support and  product guarantees.

Product guarantees can vary depending on product but normal guarantee period is 1 year expect in info displays. All our info display manufacturers give 3 year quarantee for their products.

Product guarantees  typically cover possible manufacturing defects. Quarentees do not cover faults caused by missuse of the products or damages  caused by transport, customers negligence or vandalims or equivalent reason.

Do not send any products to any quarantee repair without instructions. Contact always  product service or Inshop Digital customer service first for instructions.

 

LG -info displays

Product support: B2B Hotline Support, phone +358 800 114 635, email: b2b@lgservice.se

Guarantee issues: B2B Hotline Support, phone +358 800 114 635, email: b2b@lgservice.se

Guarantee period for info displays:  3 years   (swap on-site only in Finland))

 

Philips -info displays

Guarantee issues:Helpdesk/ Infocare, +358 9 2290 1908

Guarantee period for info displays:  3 years   (swap on-site only in Finland))

 

Samsung -info displays

Guarantee issues: B2B service , phone +358 30 622 7515

Guarantee period for info displays:  3 years   (swap on-site only in Finland))

 

IAdea -media players

Support: support.iadea.com

Guarantee: 1 year

Guarantee issues : Inshop Digital, email: customerservice@inshopdigital.com

 

iDisplay Retail Tablets

Support: outform.com/support

Guarantee issues : Inshop Digital, phone +358 40 504 8465, email: customerservice@inshopdigital.com

 

Dsignage ja Dsignage touch

Support: Inshop Digital, phone +358040 504 8465, email: customerservice@inshopdigital.com

Guarantee issues : Inshop Digital, phone +358 40 504 8465, email: customerservice@inshopdigital.com

 

ProDVX

Support: support@prodvx.com

Guarantee:  2 years

Guarantee issues : Inshop Digital, phone +358 40 504 8465, email: customerservice@inshopdigital.co

 

Other products

Guarantee issues : Inshop Digital, phone +358 40 504 8465, email: customerservice@inshopdigital.com